Privacy Policy

Last updated: 22 August 2026

Who we are

Altitude AI is a trading style of Altitude United Ltd. Altitude United Ltd is the controller for personal data processed through this UK website, altitude-ai.co.uk. Our registered office is 20 Wenlock Road, London, England, N1 7GU, and our company number is 15459918.

Our correspondence address is Bridgeway House, Mellor Road, Cheadle Hulme, SK8 5AU. Altitude AI provides AI consultancy and implementation services remotely and at customer locations. Bridgeway House is our correspondence address and is not a walk-in office. Contact us at ask-ai@altitude-ai.co.uk.

What we collect

We collect information you provide in an enquiry, such as your name, email address, telephone number, organisation, service interests and message. We also process technical information needed to deliver and secure the website. Please do not submit passwords, confidential client information or special-category data.

Browser storage used by this site is listed in our Cookie Policy.

Purposes and lawful bases

• Responding to enquiries and taking steps before an engagement: legitimate interests and, where applicable, requested pre-contract steps.
• Operating, maintaining and securing the website: legitimate interests and legal obligations where applicable.
• Measuring aggregate site use with Google Analytics 4: consent only.
• Keeping records and handling legal claims: legal obligation or legitimate interests.

Recipients and transfers

We use Resend to deliver contact emails and Google Analytics 4 only where analytics consent has been given. We may also disclose data to professional advisers, regulators, courts, law-enforcement bodies or a business buyer where lawful. Some providers may process data outside the UK; we use adequacy decisions or appropriate safeguards such as the UK IDTA or UK Addendum where required.

Retention

Enquiry and correspondence records are normally retained for up to 24 months after meaningful contact ends, unless needed for a contract, legal claim or legal obligation. Accounting records are retained as required by law. Consent and other browser-storage durations are listed in the Cookie Policy.

Your rights

Subject to legal conditions, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent. Email ask-ai@altitude-ai.co.uk; we may verify your identity and normally respond within one month.

Manage cookie choices

You can review or withdraw optional cookie consent at any time.

Complaints and changes

Please contact us first. You can complain to the Information Commissioner’s Office (ICO). We may update this policy when our processing changes; the date above shows the latest revision.

We do not use Hotjar, advertising pixels or marketing trackers on this website.