Using AI Safely in Recruitment

AI may assist recruitment, but it should not hide how candidates were assessed or remove meaningful human responsibility.

Where AI is being used in recruitment

AI tools range from reformatting CVs to ranking and excluding candidates — these carry materially different risk levels. Know which you are using.

Key risks

• Indirect bias in ranking and filtering algorithms
• Lack of transparency with candidates about how decisions were made
• UK Equality Act and UK GDPR compliance gaps
• Supplier tools that have not been audited for bias

Controls to put in place

Bias test supplier tools before use. Ensure substantive human review before rejections. Be transparent with candidates. Document how decisions were reached.